Cancellations

What to do when plans change and how cancellation policies apply.

How cancellations work

Cancellation terms can depend on the listing and timing. Check your booking details for the exact policy applied to your reservation.

If an owner cancels, you should be notified and any applicable refunds are processed. If you need help rebooking, contact support.

If your case is urgent or unclear (e.g., weather, emergency), report the issue. We’ll review the details and guide you on next steps.