Owner protection

How we handle deposits, damages, disputes, and support during a rental.

Damage & incident flow

  • Document condition before pickup (photos)
  • Report issues as soon as possible
  • Provide receipts/estimates when needed
  • We mediate disputes with evidence from both sides

Good practices

  • Clear rules (fuel policy, mileage, late returns)
  • Keep maintenance up to date
  • Communicate inside the platform for traceability

Note: This page is informational. Final policies may evolve as the product matures.